New West is a heritage city built on hills, with old houses and narrow staircases that become part of every visit. Our caregivers cover Sapperton, Queens Park, Uptown, and the Quay, with patience for streets that don't run flat.
Royal Columbian Hospital discharges drive most of our New West calls. Then respite for spouses who haven't taken a weekend off in months, and personal care delivered with the patience the heritage homes ask for.
Royal Columbian handles serious cases, which means New West discharges often come with more involved plans: wound care, new medications, mobility that needs rebuilding. Our caregivers follow those plans in homes the hospital never sees: heritage houses in Queens Park with narrow staircases, Quayside towers with parkade-to-elevator logistics. We coordinate with the discharge team where it helps, and we don't rush the stairs.
Public home support in New Westminster runs through Fraser Health. Families blend it with private hours, or use CSIL, the self-directed funding program, to manage a care budget directly; with CSIL you pay us directly from your funding, while VAC and ICBC we direct-bill. Caregiver-led visits run $41–$45 an hour with itemized bi-weekly invoices that extended health plans can reimburse against.
The full picture, including every funding source we work with: costs and coverage.
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Common questions from New Westminster families.
Can you manage care in an older heritage home?
Yes: much of New West asks for exactly that. Narrow staircases, no main-floor bathroom, uneven thresholds: the first visit maps what's safe now and what needs a workaround, and the care plan is built around the actual house.
Do you cover Queensborough?
Yes. Queensborough and Port Royal are part of the regular routes, along with Sapperton, Uptown, the Quay, and the West End.
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Same service, just next door
We also serve nearby cities. See where we work for the full list.
For what it costs and how families cover it (extended health, VAC, CSIL,
and more), see costs and coverage. And to put faces to the plan, meet our caregivers.
BCCPA-member agencyBC HCP-licensed (Health Care Professionals & Services)WorkSafeBC registeredICBC-certified Personal Care Assistance providerFully insured & bonded caregiversBLS-certified, First Aid trained15+ years caring for BC families since 2011
