Complex care in Burnaby usually starts with a discharge from Burnaby Hospital: an IV, a wound vac, a feeding tube, sometimes a trach. Salve's HCP-licensed clinical team covers Metrotown and Highgate, Brentwood and Willingdon Heights, Lougheed and Government Road and the rest of the city, with most procedures performed by a Registered Nurse and personal-care continuing alongside.
§IV therapy at home: IV antibiotics, IV hydration, PICC line dressing changes and flushes (with physician order), central line maintenance, using the client's hospital-issued or prescribed pump
§Tube feeding and PEG / G-tube management: feeding, site care, basic clog troubleshooting in collaboration with family; complex issues like tube replacement coordinated with the clinic or hospital
§Tracheostomy care: suctioning, airway maintenance, routine trach care alongside the respiratory therapist. We don't manage ventilator settings; that stays with the RT.
§Palliative nursing: pain and symptom management, comfort, family support (distinct from formal hospice, which runs under a separate BC framework)
§Oxygen, BiPAP and CPAP support, suctioning, compression therapy, mechanical-lift transfers
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Who it's for
Families whose loved one is being discharged from hospital with a complex plan (wounds, tubes, infusions, equipment), or whose ongoing condition has grown beyond what personal care alone can hold. Often arranged in coordination with a hospital social worker and the family's medical team.
Hours and schedule
Frequency depends on the plan. Some clients need a daily skilled-nursing visit, some weekly, some on a flexible schedule that wraps around personal care. Caregiver-led shifts have a four-hour minimum; standalone RN visits (a short, specific clinical task: wound change, IV flush, injection) can be as short as one hour. Days, evenings, overnights, and around-the-clock multi-shift coverage all available.
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The clinical plan, carried home.
Complex care in Burnaby often begins at Burnaby Hospital, and sometimes at a bigger centre after a transfer. Either way the family arrives home with equipment and a list. Our RNs take the list: IV therapy on the prescribed pump, wound and drain care, catheter, ostomy and tube management, injections, diabetic monitoring. Caregivers keep meals, mobility, and the household steady around it. For tower addresses, equipment deliveries and elevator logistics get sorted before the first visit.
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Complex care in Burnaby: what families ask.
Do you coordinate with our specialists?
Yes. The clinical work runs on physician orders, and we document every visit so the specialist, the family doctor, and the family read the same record. When the plan changes, we adjust with it.
What clinical work do you not do?
We provide tracheostomy care but don't manage ventilator settings; those stay with the respiratory therapist. Formal hospice runs under a separate BC framework, though palliative nursing support at home is ours. If a case needs what we can't safely bring to a home, we say so on the first call.
Where in Burnaby we deliver.
We see Burnaby families in Metrotown and Highgate, Brentwood and Willingdon Heights, Lougheed and Government Road, Capitol Hill and Burnaby Heights, North Burnaby: Hastings and Confederation, and South Burnaby: Edmonds and Big Bend.
What it costs, and how families pay for it (extended health, VAC, CSIL,
and more), is laid out in costs and coverage. The people behind the visits are here: meet our caregivers.
BCCPA-member agencyBC HCP-licensed (Health Care Professionals & Services)WorkSafeBC registeredICBC-certified Personal Care Assistance providerFully insured & bonded caregiversBLS-certified, First Aid trained15+ years caring for BC families since 2011
